Terms
Terms of service
Last updated: November 11, 2026
1. Our services
Homipro provides property maintenance work in Ontario and Quebec, both residential and commercial: interior work, exterior and asphalt work, lawn care, and commercial property maintenance. Work is carried out by Homipro or by vetted contractors working with us. Whichever applies, your point of contact and the terms below stay the same.
2. Quotes
Every quote is free and prepared after we review what you described. It lists the work included, the price, the deposit if any, and the date it is valid until. A quote is based on the information you provided and on the condition of the property as described. If the property or the scope turns out to be materially different when we arrive, we will tell you before starting and issue a revised quote. Nothing is charged on the original quote without your agreement. Accepting a quote online, by email or in writing confirms the scope and the price.
3. Scheduling and access
We confirm a date and an arrival window before the visit. Outdoor work depends on weather: if conditions make the work unsafe or ineffective, we will reschedule at no cost to you. You agree to give our team safe access to the areas to be serviced, to move vehicles or personal property where needed, and to tell us about hazards, pets or access restrictions in advance.
4. Payment
Prices are in Canadian dollars. Applicable taxes are shown separately on the quote and invoice. A deposit may be required to schedule the work; the balance is due on completion unless the quote says otherwise. We accept card payments through our secure checkout, Interac e-Transfer, cash and cheque where agreed. Invoices are due on the date shown. Overdue amounts may pause further scheduled work until settled.
5. Changes and cancellations
You can request a change to a quote or a scheduled visit; we will confirm any effect on price or date before proceeding. If you cancel a confirmed visit with less than 24 hours notice, a fee may apply to cover the crew and equipment already committed. If we cancel for reasons within our control, you pay nothing and any deposit is refunded.
6. Workmanship
We stand behind the work we perform. If something we did is not right, tell us within 14 days of completion and we will return to correct it at no charge. This does not cover normal wear, damage caused by others, weather events, or pre-existing conditions of the surface or structure that were visible or disclosed before the work began. Products such as sealers and coatings perform according to their manufacturer’s specifications.
7. Liability
Our responsibility for any claim relating to a job is limited to the amount you paid for that job, except where the law does not allow that limit. We are not responsible for indirect losses such as lost rent, lost business or lost use of a property.
8. Governing law
These terms are governed by the laws of the province where the work is performed, and by the federal laws of Canada that apply there. If a disagreement arises, contact us first at sales@homipro.com so we can try to resolve it directly.