Privacy
Privacy policy
Last updated: November 11, 2026
1. Who we are
Homipro provides property maintenance services in Ontario and Quebec. This policy explains what information we collect when you request a quote, book work, pay an invoice or use this website, and what we do with it. Questions about this policy: sales@homipro.com or (647) 874-8479.
2. Information we collect
Contact details you give us: name, email address, phone number, property address and postal code. The details of your request: the service you want, your description of the work, preferred timing, and any photos you upload so we can assess the job. Billing details: quotes, invoices, amounts paid and the method used. Card payments are processed by Stripe; we do not receive or store your full card number. Website usage: pages viewed and basic technical information, collected through the site and our own analytics, to understand which pages are useful.
3. How we use it
To prepare and send your quote, schedule and carry out the work, invoice and collect payment, and answer your questions. To follow up on a request you sent us, and to send you service updates about a job in progress. We send marketing messages only if you have ticked the consent box. You can withdraw consent at any time by replying to any message or writing to sales@homipro.com.
4. Who we share it with
The contractor assigned to your job receives the address, the scope of work and the contact details needed to complete and confirm the visit. Service providers who run parts of our operation: payment processing (Stripe), email delivery and website hosting. They only receive what they need to perform that service. We do not sell your personal information. We disclose it otherwise only where the law requires it.
5. How long we keep it
Quote requests and job records are kept while the work is active and for a reasonable period afterwards, so we can honour warranties and answer questions about past work. Billing records are kept as long as tax and accounting rules require. You can ask us to delete information we no longer need to keep.
6. Your choices
You may ask to see the information we hold about you, correct it, or have it deleted where we are not required to keep it. Write to sales@homipro.com and we will respond within 30 days.
7. Cookies
The site uses cookies and similar storage to keep you signed in, remember your language choice, and measure basic traffic. You can block cookies in your browser settings; parts of the site, such as signing in, may then stop working.